Refund & Cancellation Policy
Effective Date: 10 September 2026
At Slick Spaces Interiors & Architects, we aim to provide clear quotations, professional interior design services and quality project execution. Because our services are generally customized according to individual project requirements, the following Refund & Cancellation Policy applies.
1. Customized Services
Interior design, design & build, consultation, procurement and related services may involve customized designs, planning, measurements, drawings, material selection, vendor coordination, procurement and project-specific work.
Accordingly, payments made toward services that have already been performed or commenced may not be refundable.
2. Consultation and Design Fees
Where a consultation or design fee has been agreed upon, such fee may be non-refundable once the consultation, design work or related professional services have commenced.
Any refund, if applicable, will be considered based on the specific quotation, proposal or agreement issued for the project.
3. Advance Payments
Advance payments may be required to commence design work, procurement, material ordering, manufacturing, contractor allocation or project execution.
Once work, procurement or customized production has commenced, the applicable advance may not be refundable to the extent that costs have already been incurred.
4. Cancellation by the Client
A client may request cancellation of a project by contacting Slick Spaces in writing.
Upon receiving a cancellation request, we will assess:
- Work already completed
- Design and professional services provided
- Materials purchased
- Customized items ordered or manufactured
- Vendor or contractor commitments
- Transportation or other costs incurred
- Other non-recoverable expenses
Any eligible refund will be calculated after deducting applicable costs and charges already incurred.
5. Procurement and Materials
Materials, fixtures, furniture, fittings or other products procured specifically for a client's project may not be eligible for cancellation or refund after the order has been placed with the supplier.
Where a supplier permits cancellation or return, any refund received from the supplier may be passed on to the client after deduction of applicable costs, taxes, transportation charges, restocking charges or other expenses.
6. Delays
Project timelines may be affected by circumstances including:
- Material availability
- Supplier delays
- Manufacturing delays
- Transportation issues
- Labour availability
- Site conditions
- Client approvals or changes
- Government restrictions
- Natural events or other circumstances beyond our reasonable control
Such delays do not automatically create a right to a refund.
7. Defective or Damaged Materials
If a product supplied by Slick Spaces is found to be defective or damaged, the matter will be assessed and, where applicable, we may coordinate repair, replacement or another appropriate remedy in accordance with the supplier's warranty and applicable terms.
8. Refund Processing
Where a refund is approved, it will normally be processed through the original payment method or another mutually agreed method.
The processing time may depend on the payment gateway, bank or financial institution involved.
9. No Automatic Refund
Submission of a cancellation request does not automatically entitle the client to a refund.
Each case will be assessed according to the applicable quotation, proposal, work order, agreement and the services or materials already provided.
10. Contact for Cancellation or Refund Requests
All cancellation or refund requests should be sent to:
Slick Spaces Interiors & Architects
204, Fortune Homes, Kailash Hills,
Mahadevapuram, Hyderabad – 500055, India
Phone: +91 9949 436 188